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Retail Product Penetration, Store Performance, & Customer Profiler

David Kelliher SDVOSB "Service Disabled Veteran Owned Small Business" DUNS 604302505

Government Contracting
DUNS: 604302505
NCAIS: 541910, 711510


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Press Release (Jan 1, 2014)

Customer Research
Focus Groups
One-On-One Interviews
Telephone Surveys
Telephone/Internet Depth Interviews Online Surveys
On-Site/Exit Interviews
Multi-Modal Studies

Enterprise Minded, Entrepreneurial Approach Dave Roberts is a hands-on customer research consultant who is no stranger to the needs of The Enterprise—Dave is a former CBS Radio Vice President, RKO Networks Vice President, Consultant to CBS Radio (14 years), Consultant to the Orchard Supply/Sears Hardware Stores nationwide (20 years), and many more companies, large and small, across a wide range of industries.  

Customer Communication As both a provider and a client, Dave approaches marketing research from a 360-degree communication perspective, influenced by Integrated Marketing Communications (IMC) and Enterprise Feedback Management (EFM). Research is deployed across functional areas of the organization outward to the external stakeholder, scaled to the needs and size of the client.

From Big Picture to Research Nuts & Bolts Having designed, conducted, and analyzed over 4,000 focus groups, thousands of survey studies, and other specialized research projects, Roberts Research has the tools necessary to execute an effective 360 degree research program and produce actionable results.






Roberts Research is a
Service-Disabled Veteran-Owned
Small Business


Harrisburg | Selinsgrove | Sunbury
Lewisburg | Williamsport | Pittsburgh
Philadelphia | Baltimore
Newark | New York | DC | Austin | Dallas
Houston | Nationwide



Dave Roberts, President
Dr. Dave Roberts Kelliher




  • The Voice of the Customer (VOC)

  • Voice of the Employee (VOE)

  • Business-to-Business

  • Database/Panel

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Phone:512.633.0122 | 570.490.7656
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